Job Highlights

• Culture of freedom with responsibility & empowered to impact
• Open book management
• Healthy Lifestyle Benefits & Long Service Award

Job Description

Scope:

• Provide customer service to Qanvast Homeowners via outbound phone calls, emails, and messages. 
• Resolve customer issues and complaints professionally in a quick, efficient manner.
• Maintain effective communication with all related departments to ensure smooth service delivery.
• Assist in any administrative and ad hoc Customer Care related matters.
• Maintain a high level of customer satisfaction and quality service.

Requirements:

• Minimum diploma in any field
• At least 2 – 3 years of experience in the customer service industry, contact/call center experience preferred.
• Good knowledge of MS Office applications.
• Strong interpersonal skills with a passion for service excellence and willingness to help.
• Meticulous and comfortable to work in a fast-paced environment.
• Excellent written and verbal communication etiquette and manner.
• Great team player with the ability to solve problems and a goal-focused attitude.
• Able to work weekends.

Interested applicants are kindly requested to submit CV to catherine.chia@qanvast.com.