Scope:
- Provide customer service to Qanvast Homeowners via outbound phone calls, emails, and messages.
- Resolve customer issues and complaints professionally in a quick, efficient manner.
- Maintain effective communication with all related departments to ensure smooth service delivery.
- Assist in any administrative and ad hoc Customer Care related matters.
- Maintain a high level of customer satisfaction and quality service.
Requirements:
- Minimum diploma in any field
- At least 2 – 3 years of experience in the customer service industry, contact/call center experience preferred.
- Good knowledge of MS Office applications.
- Strong interpersonal skills with a passion for service excellence and willingness to help.
- Meticulous and comfortable to work in a fast-paced environment.
- Excellent written and verbal communication etiquette and manner.
- Great team player with the ability to solve problems and a goal-focused attitude.
OTHER INFORMATION
- Salary Range S$2600 – $3200
- Position Available Immediately
- To apply, send your CV to jobs@qanvast.com